Address : No.442 Nguyen Thi Minh Khai St., Dist.3, Hochiminh City
Tel : (84-8) 8335075
Fax : (84-8) 8232495
Email : acb@acb.com.vn
Website : http://www.acb.com.vn
 
Chartered capital
From 14/02/2006 onwards, ACB charter capital reached VND 1,100,047 billion.
Financial Highlights
Total assets     :             USD 1.77 billion
Share capital    :             USD 69 million
Pre-tax profit     :             USD 6.9 million
NPL                   :             less than 0.6%
Major foreign shareholders (total stake: 30%)
Connaught Investors (Jardine Matheson Group)
Dragon Financial Holdings Ltd.
International Finance Corporation (IFC) of the World Bank.
Standard Chartered Bank
Major services
Taking deposits in VN dong, gold and foreign currencies
Lending, equity investment in VN dong, gold and foreign currencies
Payment services, treasury services, remittances, bancassurance, foreign exchange trading and gold trading
Credit card and debit card issuance
Distribution channel
80 branches nationwide:
- 17 in Northern Region: Hanoi, Hai Phong, Hung Yen, Bac Ninh, Quảng Ninh
- 8 in Central Region: Danang, Hoi An, Daklak,  Nha Trang, Hue
- 45 in Ho Chi Minh City
- 10 in Southern Region: Long An, Can Tho, An Giang, Ca Mau, Dong Nai, Binh Duong, Vung Tau
5,646 merchants of ACB Bankcard Center
303 payment locations of ACB-Western Union Center
455 correspondent banks in 100+ countries
Over 658,000 customers
E-banking
Affiliates
ACB Securities Company (ACBS)
ACB Assets and Liabilities Management  Company (ACBA)
Subsidiaries
ACB Defense Company (ACBD)
ACB Real Estate Company (ACBR)
Joint-venture
ACB – Saigon Jewelry Company (ACB-SJC)
Organizational Structure
7 divisions: Consumer Banking, Corporate Banking, Treasury, Business Development, Managerial, Human Resource and Information Technology
4 Committees: Supervisory Committee, Strategic Committee, Quality Assurance Committee and Credit Policy & Management Committee
2 Departments: International Relations Department and Assets Appraisal Department
Human Resource
Total staff of 2.722 (30/09/2006), including 93% university graduates, with regular training at ACB Training Center
Technical Assistance on staff operation by IFC conducted by Far East Bank & Trust Company (FEBTC - Phillipines) (1998-1999)
Bank Management courses for top managers at Bank Training Center
Strategy
Simple Rule Strategy and Competitive Strategy of Differentiation
Focus on Consumers and SMEs
Operating Principles
One unique ACB
Continuous innovation
Stakeholders’ interests harmonized
Core Value
Customer care, innovation, integrity and excellence
Operating Process
In accordance with ISO 9001:2000 standard
Technology
Banking Software
The Complete Banking Solution (TCBS) from American Unisys Corporation
Reuters Financial Services
Reuters Monitor and Reuters Dealing System
International card organizers
Member of VisaCard and MasterCard
Co-branded Cards
Saigontourist, Saigon Co-op, Mai Linh Taxi, Viettravel, Citimart
Bancassurance
Prudential, AIA
Independent Audit
PriceWatherhouseCoopers (PWC)
Technical assistance
FC support (USD 575,000) on Management & Administration (2003 – 2004)
SCB ongoing five-year total assistance (from 2005-start)
Credit Ratings
Fitch Ratings: Individual (D), Support (5)
Achievements
ACB: A Strong Bank in Viet Nam, The Asian Wall Street , 1998
Regional Agent of the Year, Western Union, 1997 and 1998
The Best Bank in Vietnam, Global Finance Magazine (USA), 1999
One of the Top Five Hundred Banks in Asia, Asiaweek, 2001
Viet Nam Quality Award, 2002
ISO 9001:2000 Certificate, SGS & UKAS (U.K) & ANSI-RAB (USA), 2003
Certificate of Merit, HCMC People’s Committee, 2003
Certificate of Merit, Prime Minister, 2002 and 2003
Asia Pacific Quality Award, 2003
Bank of the Year, The Banker, 2005
Excellence in Retail Financial Services, The Asian Banker, 2006
Best bank in Vietnam, Euromoney, 2006