Address: 4 Da Tuong St.,  Hoan Kiem Dist., Ha Noi
Tel: (84-4) 8222671
Fax: (84-4) 9424101
E-mail: minh-van@hn.vnn.vn 
Website:  http://www.us.flyasiana.com/gateway.asp

We will focus our energy on performing services that are consistent with our mission by de-centralizing authority, empowering employees, exceeding customers' expectations, and continually improving by providing on-going education. To assist with our mission, we will focus on the following guiding principles:

- Safety will not be compromised
- Be customer driven, both externally and internally
- Develop the attitude that conformance to customer expectations has top priority
- Understand that improvement includes everyone in all parts of the organization
- Bring all employees into the decision making process
- Trust people and their ability to contribute to the mission
- Place emphasis on prevention and problem solving work
- Treat each other with dignity and respect

Asiana Airlines introduced the newly designed B777 aircraft (HL7597) at Incheon International Airport on October 26th. The new model features a dynamic tail design showing the `Energy of Saekdong` with a background color of cool gray which is close to white along with the new CI color of Kumho Asiana Group.

The new design is patented in 38 countries in mid-October. The design is applied to 6 more planes by the end of the year, and is applied to 60 planes in 5 years.